Refund & Cancellation Policy Cancellation by The XL Academy: There may be certain purchase orders that The XL Academy is unable to accept and must cancel. The XL Academy. reserves the right, at The XL Academy's sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by The XL Academy's credit and fraud avoidance department. The XL Academy may also require additional verifications or information before accepting any order. The XL Academy. will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order.
Refund Policy If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or The XL Academy. Cancellation by the User: In case of requests for order cancellations, The XL Academy reserves the right to accept or reject requests for order cancellations for any reason whatsoever. The XL Academy will not be able to cancel orders that have already been processed. The XL Academy has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by The XL Academy. l and accept The XL Academy decision regarding the cancellation Fees once paid is non-refundable under any circumstance. Refund Policy As part of usual business practice, if The XL Academy receives a cancellation notice and the order has not been processed/ approved by The XL Academy., The XL Academy shall cancel the order and refund the entire amount to You within a reasonable period of time. The XL Academy reserves the right to cancel any orders that classify as 'Bulk Order' as determined by The XL Academy as per certain criteria. Any The XL Academy cash or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz: Fees once paid is non-refundable under any circumstance. services ordered are not for self-consumption but for commercial resale Multiple orders placed for same service at the same address Bulk quantity of the same service ordered Invalid information given in details Any malpractice used to place the order Support If you need help regarding your order or any other issue, the best in the company is available. We guarantee a response time of one working day and you can reach our customer service department at info@thexlacademy.com
In the event the parties are not able to resolve any dispute between them arising out of, or concerning these Terms and Conditions, or any provisions hereof, then such dispute shall be resolved only by final and binding decision pursuant to the Consumer Court, India. The XL Academy any third party vendors, or personnel, for resolution..